Owens Campus
Professional Development Training Program
for State Employees


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For questions and/or additional information contact Lori Westcott
at (302) 855-5988 or via email at: lwestcot@dtcc.edu



Courses descriptions, prerequisites, dates and times:


BUSINESS AND CAREERS

GRANT WRITING

PROJECT MANAGEMENT

ENVIRONMENTAL

HEALTH
Approved Continuing Education

CONFERENCES & SEMINARS

ENGLISH AS A SECOND LANGUAGE (ESL)

GED

SPECIAL INTEREST

PREVENTION & WELLNESS

Business & Careers

ADMINISTRATIVE OFFICE PROFESSIONALS
BASIC OFFICE SKILLS CERTIFICATE PROGRAM
This course is designed to provide students with a working knowledge of basic office skills. Topics to be covered in this course include: customer service, ethics in the workplace, telephone techniques, keyboarding, business attire, records management and listening and communication. ($10 fee payable to instructor for Telephone Techniques booklet) (21 hrs, 2.1 CEUs)
Instructor: Rich Warfield & Patricia Tear
EYD 506 231 200812
7 sess, T&Th, 3/11-4/1, 6-9pm, $275

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LEGAL ADMINISTRATIVE PROFESSIONAL
This class is designed for those seeking to work in the legal field. Learn the skills required to excel in your unique position as a legal secretary. Skills covered: introduction to law, office protocol, understanding of court systems/timelines, legal document formats, e-filing procedures, as well as good office practices and etiquette. $50 materials fee payable to instructor first night of class. (16 hrs, 1.6 CEUs)
Instructor: Patricia Tear
EYD 268 231 200812
8 sess, T&Th, 3/18-4/10, 6-8pm, $212

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TELEPHONE TECHNIQUES FOR
THE PROFESSIONAL OFFICE
Designed for anyone who spends time on the telephone at work. Who should attend: receptionists, secretaries, entry-level staff, assistants, paralegals, customer service representatives, sales professionals, and supervisors. Topics: create a professional image among clients, turn disgruntled complainers into loyal customers, reduce the amount of time spent on calls, the power of a single phone call, common mistakes and the steps to correct them, and how to be an active participant in improving your phone system. $10 materials fee payable to instructor first night of class. (2 hrs, .2 CEUs)
Instructor: Patricia Tear
EYD 279 231 200812
1 sess, Th, 5/22, 6-8pm, $26

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Grant Writing

GRANT WRITING
Learn how to prepare a competitive and compelling grant through hands-on experience in identifying funding sources, developing a grant, serving on a grant review panel, and having your grant evaluated. Students will learn the basic grant writing format that can be used in current and/or volunteer positions. Writing skills are required for this course. (10 hrs, 1 CEU)
Instructor: Sue Early
EYD 299 231 200812
5 sess, T, 2/19-3/18, 6-8pm, $130


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Project Management

TOOLS FOR SUCCESSFUL
PROJECT MANAGEMENT
This program focuses on a structured approach to managing projects enabling completion on time, within budget, and conforming to customer requirements. Review of the five phases to a project including a checklist of items to prepare, templates, and terminology used in Project Management. Learn how to lead a project using these methods and tools. (16 hrs, 1.6 CEUs)
Instructor: John Donohue
EYM 283 201 200812
2 sess, Th&F, 3/13-3/14, 8:30am-5pm, $208

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Environmental

WASTEWATER MATH 101
Conducted one hour prior to start of Level I Review. Course teaches all math skills needed to successfully complete the state Level I test. MDE Approved #1394-96-07, (1.5x) ALL. NJ-07-040611-20. Approved VA WWOPS. 14 hrs, 1.4 CEUs
Instructor: Chet Poslusny
EYI 202 231 200812
14 sess, M, 2/11-5/12, 5:30-6:30pm, $116

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ELECTRICAL BLUEPRINT READING
FOR OPERATORS
This course is designed to enhance basic electrical troubleshooting skills by teaching interpretation of electrical blueprints. Students will learn the meanings of symbols and other information provided on typical electrical drawings. MDE Approved #1156-94-12, ALL. Approved for MD/DE well drillers. Approved DE onsite lic. C, E. PADEP #691. NJ-07-040663-30. Approved VA WWOPS. 7 hrs, .7 CEUs
Instructor: Steve Elder
EYI 225 201 200812
1 sess, F, 2/8, 8:30am-4:30pm, $121

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BASIC ELECTRICITY FOR OPERATORS
This seminar course covers electrical subjects you need to know. Topics include fundamentals of electric motors, amperage, theory/measurement, continuity, basic circuits, hands-on electrical tests, connections and more. MDE Approved #1553-97-05, 7, ALL. Approved for MD/DE Well Drillers. Approved DE onsite lic. C, E. PADEP #432. NJ-07-040622-30. Approved VA WWOPS. 7 hrs, .7 CEUs
Instructor: Bob Norcross
EYI 205 201 200812
1 sess, Th, 3/13, 8:30am-4:30pm, $121

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TROUBLESHOOTING PUMPS
Designed for operations/maintenance personnel, participants will learn the fundamental techniques of troubleshooting centrifugal pumps. Simple, effective tests will be explained to enable you to assess operational efficiencies and life expectancy of pumps. MDE Approved #190-86-09, ALL, 7.5 (1.5x), NP. Approved for MD/DE well drillers. Approved DE onsite lic. E. PADEP #688. NJ-07-040668-30. Approved VA WWOPS. 7.5 hrs, .75 CEUs
Instructor: Steve Elder
EYI 230 201 200812
1 sess, F, 3/14, 8:30am-5pm, $121

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PUMP FUNDAMENTALS FOR WELL DRILLERS
Course is designed for anyone involved in water movement. Topics include: jet pumps, submersible pumps, centrifugal pumps up to 5 hp and how to size them, install them and troubleshoot them. Pass this course, Well Construction Techniques, Preparation for the Delaware Pump Installers and Well Drillers Exam course and instructor will provide his signature needed for state certification. Approved for MD/DE well drillers. NJ-07-040629-30. 7 hrs, .7 CEUs
Instructor: Eric Sackett
EYI 256 201 200812
1 sess, F, 3/28, 8:30am-4:30pm, $116

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TEAM BUILDING
Explore methods of building a work team that is committed to accomplishing organizational goals. Topics include how to build a work team, how to reach decisions, and how to enhance productivity through teamwork. PADEP #2030. NJ-07-040649-30. Approved VA WWOPS. 7 hrs/.7CEUs
EYI 513 201 200812
1 sess, F, 4/4, 8:30am-4:30pm, $94

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ELECTRICAL TROUBLESHOOTING
FOR OPERATORS
This course teaches the student how to troubleshoot common electrical problems encountered in water and wastewater facilities. Topics include using schematics and technical drawings to help troubleshoot control circuits, combination starters, control devices, special controls, DC motors, AC motors and lighting. MDE Approved #2025-99-09, 7 (1.5x) ALL. Approved for MD/DE well drillers. Approved DE onsite lic. C, E. PADEP #438. NJ-07-040654-30. Approved VA WWOPS. 7 hrs, .7 CEUs
Instructor: Bob Norcross
EYI 238 201 200812
1 sess, Th, 4/17, 8:30am-4:30pm, $121

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TIME & PROJECT MANAGEMENT
Learn multi-tasking skills that will enable participants to balance the demands placed on them by their organization, their employees, and their personal lives. Includes strategies for utilizing time effectively, identifying time wasters and developing an action plan to manage time effectively. Approved DE onsite lic. A, B, C, D, E, F, H. PADEP #1946. NJ-07-040644-30. Approved VA WWOPS. 7 hrs, .7 CEUs
EYI 512 201 200812
1 sess, F, 4/18, 8:30am-4:30pm, $94

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CUSTOMER RELATIONS FOR
ENVIRONMENTAL TECHNICIANS
Each organization has its own values for quality customer service and attempts to hire employees with similar values. Participants will identify customer service expectations and build creative solutions to meet their needs. Learn how to diffuse an irate customer over the phone or in person and how your body language can enhance or discourage the process. Learn practical tools to listen effectively to customer feedback and take action to solve problems. Approved DE onsite lic. A, B, C, D, E, F, H. PADEP #1942. NJ-07-040626-30. Approved VA WWOPS. 7 hrs, .7 CEUs
EYI 503 201 200812
1 sess, F, 5/2, 8:30am-4:30pm, $94

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ENERGY RODEO:
LASSO YOUR RESOURCES & SAVE ENERGY
A two day seminar exploring energy saving methods. Includes Vendors Booths, Breakfast, lunch and notebook. In today’s world, energy plays a significant role in the bottom line of any facility or plant as well as having tremendous environmental impacts. Course provides both the planning and overview of energy reduction as well as dozens of tips and tricks that will help reduce energy immediately. Specific attention is paid to processes and equipment that consume the most energy and provides simple solutions for cutting costs and making your facility run more
efficiently. (14 hrs, 1.4 CEUs)
Instructor: Bob Norcross
FYI 200 201 200812
2 sess, F&Sa, 5/2-5/3, 8am-4:30pm, $275

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Health

APPROVED CONTINUING
EDUCATION
Continuing education is required by the state to maintain certification/licensure in various health-related fields. Delaware Tech Owens Campus offers approved CE hours to meet these requirements.

CASE MANAGEMENT WITH SUBSTANCE
USING CLIENTS
This course will include a history of case management and the various models of case management available. Also covered will be how to integrate case management into substance abuse treatment; including matching resources to client needs, maintaining community resources, explaining the rational for referral and consultation, maintaining client records, and consulting with other service providers. For students pursuing certification as an addictions counselor, this course will provide the needed hours in the performance domain of case management. Approval pending from NAADAC. (3 hrs, .3 CEUs)
Instructor: Susan M. Harris, C.A.D.C.
EYK 566 201 200812
1 sess, F, 2/1, 9am-noon, $40

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BLOODBANK-THE ID MICRO TYPING SYSTEM
Medical Laboratory Technology and Corporate and Community Programs are pleased to co-sponsor this continuing education program. Offered in cooperation with Ortho-Clinical Diagnostics, a Johnson & Johnson Company, this “wet” workshop will enable laboratory practitioners to gain hands-on experience using this new technology. After an introduction to gel technology, each participant will perform sample testing as well as test interpretation. Approval pending for P.A.C.E. accreditation. P.A.C.E. credits may be applied towards the ASCP Certificate Maintenance Program for those laboratorians registered since 2004. (3 hrs, .3 CEUs)
Instructor: Linda Collins, MS, MLT(ASCP)
EYK 577 231 200812
1 sess, W, 2/20, 5:30-8:30pm, $69

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WORKING WITH SENIORS: A-Z
Designed for anyone working with seniors. Topics include: techniques, case management, assessments and treatment, ethics and a field trip. A great resume’ builder. (16 hrs, 1.6 CEUs)
Instructor: Jamie Magee
EYK 559 231 200812
4 sess, Th, 2/21-3/13, 5:30-9:30pm, $149

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ENHANCING MOTIVATION FOR CHANGE IN
SUBSTANCE ABUSE TREATMENT
This course will link research to practice by providing clear applications of motivational approaches in clinical practice and treatment programs. These approaches may be particularly beneficial to populations who are often seen as having a low motivation for change. Strategies will be reviewed and practiced that focus on the client’s strength, make treatment individualized, and help develop an effective therapeutic partnership. For students pursuing certification as an addictions counselor, this course provides needed hours in the performance domain of counseling. Approval pending from NAADAC. (30 hrs, 3 CEUs)
Instructor: Susan M. Harris, C.A.D.C.
EYK 567 231 200812
10 sess, Th, 2/21-4/24, 6-9pm, $360

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Conferences & Seminars

FAMILIES, INDIVIDUALS
& COMMUNITIES CONFERENCE
Friday, April 18, 8:30am-4:00pm
This year’s theme is “Getting the Big Picture: Focusing on the Family.” Conference includes powerful and empowering presentations, discussions and experiential offerings for helping professionals and individuals, Professional development credits awarded. Exhibitors from area agencies in attendance to aide in networking. (5 hrs, .5 CEUs)
Coordinator: Lorraine B. Westcott
FYK 227 201 200812 General Public, $35
FYK 228 201 200812 Students, $20

English as a Second Language

(ESL) ENGLISH CONVERSATION III, Part II
This course will provide instruction for the student who has completed English Conversation III, Part I. Reading, writing, and listening activities will be integrated with conversational exercises. Prerequisite: Completion of English Conversation Level III, Part I or instructor’s permission.
ENB 229 261 200812
11 sess, Sat, 3/1-5/17, 9am-1pm, $135

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ENGLISH CONVERSATION IV, Part II
This course will provide instruction for the student who has completed English conversation IV, Part I. Reading, writing, and listening activities will be integrated with conversational exercises. Required text available in the DTCC Bookstore. Prerequisite: Completion of English Conversation IV, Part I or instructor’s permission.
ENB 239 231 200812
14 sess, M&W, 2/18-4/9, 6-9pm, $135

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GED

GED Official Practice Test Dates
Delaware residents wishing to take the GED test, must first take and pass the official GED Practice Test. Delaware Tech, Owens Campus, administers this test on the following dates:
TNB 206 261 200812 Sat, 1/26
TNB 206 262 200812 Sat, 2/23
TNB 206 263 200812 Sat, 3/15
TNB 206 264 200812 Sat, 4/19
TNB 206 265 200812 Sat, 5/17
TNB 206 261 200813 Sat, 6/28
TNB 206 262 200813 Sat, 7/26
TNB 206 263 200813 Sat, 8/23
Candidates should call Kerry VanVorst at (302) 856-5400, ext. 3630 to make an appointment to register in person for the next test date. Scheduled tests are 8:45 a.m.-3 p.m. Test fee: $35

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GED Official Test Dates
Delaware Tech, Owens Campus administers the GED OFFICIAL TEST on the following dates:
TNB 200 201 200812 1 sess, F, 1/18
TNB 200 202 200812 1 sess, F, 2/15
TNB 200 203 200812 1 sess, F, 3/14
TNB 200 204 200812 1 sess, F, 4/18
TNB 200 205 200812 1 sess, F, 5/16
TNB 200 201 200813 1 sess, F, 6/20
TNB 200 202 200813 1 sess, F, 7/18
TNB 200 203 200813 1 sess, F, 8/22
Candidates should call Paula Perez at (302) 854-6966 to make an appointment to register in person for the next test date. Scheduled tests are 8 a.m.-4 p.m. Test fee: $75

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SPECIAL INTEREST

SPANISH I
Learn practical conversational skills to communicate effectively at your work or in other situations. Basic grammar, vocabulary and common phrases covered. Required text available in the college bookstore.
No class 3/24, 3/26 and 3/27. (12 hrs, 1.2 CEUs)
Instructors: Liz Barnhart & Louis Melendez
EYH 201 271 200812
6 sess, Th, 1/17-2/21, 6-8pm, $89, Cape Henlopen High School
EYH 201 231 200812
6 sess, T, 1/29-3/4, 6:30-8:30pm, $89
EYH 201 232 200812
6 sess, Th, 1/31-3/6, 6:30-8:30pm, $89

SPANISH II
EYH 205 271 200812
6 sess, Th, 3/6-4/17, 6-8pm, $89, Cape Henlopen High School
EYH 205 231 200812
6 sess, T, 3/18-4/29, 6:30-8:30pm, $89
EYH 205 232 200812
6 sess, Th, 3/20-5/1, 6:30-8:30pm, $89

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Prevention & Wellness

HEALTHCARE PROVIDER RENEWAL
For healthcare providers who have had prior CPR training and need recertification. Part 1 online-Part 2. Take the $17.50 online portion by accessing www.americanheart.org/cpr and print a certificate that documents completion of Part 1. Part 2: come to Delaware Tech for the skills evaluation with AHA BLS instructor within 60 days of completing Part 1, $18 fee. Certificate documenting completion of Part 1 must be presented to instructor at Delaware Tech. (1 hr)
Instructor: Dave Fariss
ENK 270 231 200812 1 sess, M, 2/4, 5:30-6:30pm, $18
ENK 270 232 200812 1 sess, M, 4/7, 5:30-6:30pm, $18
ENK 270 231 200813 1 sess, M, 6/2, 5:30-6:30pm, $18
ENK 270 232 200813 1 sess, M, 8/4, 5:30-6:30pm, $18

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CPR & BASIC FIRST AID
CPR session (3 hrs) teaches adult (one-rescuer) CPR and relief of foreign body airway obstruction. Basic First Aid Session (4 hrs) provides knowledge and information on handling medical emergencies. Emphasizes “hands-on” skills and quick response. Written exam/two-year AHA course completion card issued. (7 hrs, .7 CEUs)
Instructor: Wayne Naumann
EYK 239 201 200812
1 sess, F, 3/14, 8:30am-4:30pm, $80
EYK 239 261 200812
1 sess, Sa, 3/29, 8:30am-4:30pm, $80
EYK 239 202 200812
1 sess, W, 4/23, 8:30am-4:30pm, $80

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