A medical assistant works primarily in ambulatory settings such as medical offices and clinics. Job responsibilities may include administrative (clerical) and clinical (direct patient care) duties. Administrative duties include scheduling and receiving patients, maintaining medical records, and managing practice finances. Clinical duties include obtaining essential data for medical history and treatment, completing laboratory testing, and assisting in clinical procedures.

The Medical Assistant Program has two options. The diploma program prepares students to perform basic clinical and office procedures, while the associates degree program provides a comprehensive background in administrative and clinical procedures and office management. Upon completion of the associates degree program the student may apply to take a certification exam offered by the American Association of Medical Assistants (AAMA). Successful candidates are then Certified Medical Assistants (CMA).