Skip to main content
Delaware Technical Community College logo
  • Apply Now
  • Giving
  • News & Events
  • Employment
  • Campus Safety
MYDTCC
Search form
  • Alumni
    • Benefits
    • News
    • Events
    • Distinguished Alumni
    • Alumni Association Meetings
    • Success Stories
    • Alumni - Contact Us
  • Prospective Students
  • About
    • Mission, Vision, Strategic Directions and Values
    • History
    • College Initiatives
    • Consumer Information
    • Policies
    • Board of Trustees
    • Administration
    • Accreditation
    • Employment
    • Campus Safety
    • News & Events
    • Giving
    • Contact Directory
  • Admissions & Financial Aid
    • Admissions
    • Tuition & Fees
    • Prospective Students
    • Open House / Info Sessions
    • New Student Orientation
    • Financial Aid & Scholarships
    • Request Information
  • Academics
    • Programs of Study
    • Registration
    • Academic Calendar
    • Transfer Options
    • International Education
    • Earning College Credit in High School
    • Instructional Technology & CCIT
    • Learning Options
    • Catalog/Student Handbook
  • Student Resources
    • Student Support
    • Graduation
    • Learning Support
    • Academic Advising
    • Libraries
    • Bookstores
    • Career Services
    • Students in Need
    • Wellness Center
    • Disability Support Services
    • Veterans Services
    • Transcript Request
    • Childcare
    • Presidential Student Leadership Academy
  • Campus Life
    • Calendar of Events
    • Clubs & Organizations
    • Athletics
    • Dining Services
    • Parking and Transportation
    • Student Spotlight
    • Meet Our Faculty and Staff
  • Continuing Education
    • Course Search, Registration and Schedules
    • Workforce Training
    • Customized Training
    • Personal Enrichment
    • Youth Programs
    • Information Technology Academies
    • Info Sessions
    • Non Credit Policy Guide
  • Our Campuses
    • Dover
    • Georgetown
    • Stanton
    • Wilmington
  • Alumni
    • Benefits
    • News
    • Events
    • Distinguished Alumni
    • Alumni Association Meetings
    • Success Stories
    • Alumni - Contact Us
  • Prospective Students
  • About
  • Admissions & Financial Aid
  • Academics
  • Student Resources
  • Campus Life
  • Continuing Education
  • Our Campuses
MYDTCC
  • Apply Now
  • Giving
  • News & Events
  • Employment
  • Campus Safety
MYDTCC
Search Search
  • Mission, Vision, Strategic Directions and Values
  • History
  • College Initiatives
  • Consumer Information
  • Policies
  • Board of Trustees
  • Administration
  • Accreditation
  • Employment
  • Campus Safety
  • News & Events
  • Giving
  • Contact Directory
  • Admissions
  • Tuition & Fees
  • Prospective Students
  • Open House / Info Sessions
  • New Student Orientation
  • Financial Aid & Scholarships
  • Request Information
  • Programs of Study
  • Registration
  • Academic Calendar
  • Transfer Options
  • International Education
  • Earning College Credit in High School
  • Instructional Technology & CCIT
  • Learning Options
  • Catalog/Student Handbook
  • Student Support
  • Graduation
  • Learning Support
  • Academic Advising
  • Libraries
  • Bookstores
  • Career Services
  • Students in Need
  • Wellness Center
  • Disability Support Services
  • Veterans Services
  • Transcript Request
  • Childcare
  • Presidential Student Leadership Academy
  • Calendar of Events
  • Clubs & Organizations
  • Athletics
  • Dining Services
  • Parking and Transportation
  • Student Spotlight
  • Meet Our Faculty and Staff
  • Course Search, Registration and Schedules
  • Workforce Training
  • Customized Training
  • Personal Enrichment
  • Youth Programs
  • Information Technology Academies
  • Info Sessions
  • Non Credit Policy Guide
  • Dover
  • Georgetown
  • Stanton
  • Wilmington
Home
You are here
Home » About » Consumer Information

Institutional Effectiveness

Institutional Effectiveness can be defined as the evidence-based demonstration that an institution is achieving its mission and key goals. Delaware Tech’s Institutional Effectiveness Structure (PDF), which was implemented in 2004-05, provides the framework for acquiring this evidence through the meaningful assessment of its institutional outcomes, student learning outcomes, and educational support outcomes. Information from these assessments is used both to monitor the degree to which the College is achieving its mission and to identify areas and methods for improvement as appropriate. In 2009, Delaware Tech won the CHEA Award for Institutional Progress in Student Learning Outcomes for its Institutional Effectiveness Structure.

The Assessment Milestone Calendar (PDF) illustrates the timeframe in which assessment activities integrate with the planning and budgeting process timeframe to close the Planning, Budgeting, and Assessment loop at all levels.

Components of the Institutional Effectiveness Structure: Mission Goal, Student Learning, and Education Support Assessment

Mission Goal Assessment
Mission Goal Outcomes Assessment is intended to prove and improve the College’s effectiveness in achieving its institutional outcomes and fulfilling its purpose. The Mission Goals describe the aims the College will achieve through the combined efforts of faculty, staff, and administrators working across the College in academic programs and service units in achieving the College Mission. To this end, Mission Goal outcomes assessment provides the foundation for actions and communication focused on institutional improvement as well as transparent accountability.

Delaware Tech annually assesses a defined set of intended outcomes related to each of the College’s seven mission goals for comparison with their optimal performance benchmarks. The annual FY 20 Institutional Effectiveness Report (PDF) summarizes the results of these activities.

Mission Goal Leadership Groups, appointed by President’s Council, are responsible for developing and implementing these annual institutional-level assessment plans for each Mission Goal in accordance with the Institutional Effectiveness Structure.

Student Learning Outcomes Assessment
Student Learning Outcomes Assessment (SLOA) is a process designed to assess student learning at the program level for the purpose of improvement. Up to three student learning outcomes related to the Program Graduate Competencies for each program are selected annually to undergo this process.

SLOA is a faculty-driven process guided by campus faculty members who serve as assessment coordinators. Support and oversight is provided by the Vice Presidents and Campus Directors, the Vice President for Academic Affairs, the Vice President for Institutional Effectiveness & College Relations, the Planning and Institutional Effectiveness Director, and the Campus Deans of Instruction in accordance with the Student Learning Outcomes Assessment (SLOA) Guidelines, Action Steps, and Timelines (PDF).

Educational Support Outcomes Assessment
Educational Support Outcomes Assessment (ESOA) is a process for assessment of service delivery to students, faculty, and staff for the purpose of improvement in achieving the College Mission and to contribute to an environment conducive to learning and success.

The Vice Presidents and Campus Directors, the Vice President for Academic Affairs, the Vice President for Institutional Effectiveness & College Relations, the Chief Legal Counsel & Vice President for Human Resources,  the Vice President for Finance, and the Planning and Institutional Effectiveness Director are responsible for development, coordination, and oversight of the Educational Support Outcomes Assessment component of the Institutional Effectiveness Structure (PDF) with consensus support from faculty and staff.

  • Mission, Vision, Strategic Directions and Values
  • History
  • College Initiatives
    • Achieving the Dream
    • EPSCoR Partnership
    • Energy Education
      • Energy House
      • The Center for Energy Education and Training
      • The Sustainable Energy Training Center
    • Trade Adjustment Assistance Community College And Career Training (TAACCCT) Grant Program
  • Consumer Information
    • Professional Licensure Disclosures
    • Institutional Effectiveness
  • Policies
  • Board of Trustees
    • Meeting Notices
  • Administration
  • Accreditation
  • Employment
    • Accommodations
    • Catastrophic Leave
    • Employee Benefits
    • Forms
    • Holiday Schedule
    • New Employee Orientation
    • Personnel Policy Manual
      • Preface
      • Policies Relating to Nondiscrimination, Affirmative Action and the Workplace
      • Categories and Definitions
      • Employment Procedures and Terms of Employment
      • Promotion and Transfer Policy
      • Personnel Records
      • Working Hours
      • Leaves of Absence
      • Salary Plans and Terminal Pay
      • Insurance and Other Benefits
      • Savings Programs
      • Employees' Responsibilities
      • Conduct and Corrective or Disciplinary Action Policy
      • Grievances and Discrimination Complaint Procedures
    • Professional Development
    • Salary Plans
      • Salary Plan A Description
      • Salary Plan A Tables
      • Salary Plan B Description
      • Salary Plan B Tables
      • Salary Plan C Description
      • Salary Plan C Table
      • Salary Plan D Description
      • Salary Plan D Tables
    • Selective Placement Procedure For Individuals with Disabilities
    • Wellness
    • Work-Life Balance
    • Contact Human Resources
  • Campus Safety
  • News & Events
    • Calendar of Events
    • Special Events
      • Central Delaware Economic Summit
        • Agenda
        • Speakers and Panelists
        • Sponsors and Supporters
        • 2021 Summit Video
      • Chocolate 5K Run/Walk
        • Sponsors
      • Connected Degree Day and Transfer Fair
      • Global Understanding Series
      • Gourmet Gala
      • Graduation
      • Healthcare Job Fair
      • Hometown Heroes 5K
      • Job Fairs at Delaware Tech
      • Mardi Gras
        • Sponsorship
      • Run, White and Blue 5K
      • STEM Expo
      • Science Fair
      • Social Media Conference
      • Starry, Starry Night Gala
      • Sussex County Today & Tomorrow Conference
      • Tour de Sussex
      • Veterans Day
    • Coronavirus Update
    • Stay Connected
      • Delaware Tech App
      • Closings and Delays
      • Delaware Tech Alert
    • Delaware Tech Magazine
    • Media Inquiries
    • FOIA Policy
      • FOIA Request Form
  • Giving
    • Educational Foundation
    • Areas of Support
    • Naming Opportunities
    • Scholarship FAQs
    • Ways to Give
    • Gift Planning
    • Legacy Society
      • Bills Family Scholarship Endowment
      • George and Marilyn Chabbott
      • Isabel Faucett Okie Trust
      • Margo A. and Howell F. Wallace
      • Carol and Louis Owens
      • Mary Ellen Truitt Bequest
    • Online Giving
    • Giving - Contact Us
  • Contact Directory

Delaware Technical Community College Logo

Copyright © 2023
  • Privacy Policy
  • Contact Directory
  • Employee Directory

Questions? We're here to help. (302) 857-1000 Contact Us


Delaware Technical Community College is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender orientation, gender identity or pregnancy, or any other classifications protected by federal, state, and local law.

Reports of sexual misconduct and/or discrimination, involving any student or employee of Delaware Technical Community College should be directed to the Title IX/Civil Rights Coordinator or Section 504 Coordinator, at civilrights@dtcc.edu, (302) 857-1903. Reports may also be mailed in writing to Delaware Technical Community College, P.O. Box 897, 100 Campus Drive, Dover, Delaware 19904. Learn more about Title IX/Civil Rights at the College.