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Services for Students

The Division of Student Services is a partner in the student-centered learning community at Delaware Technical Community College. The Division provides programs, activities and services that promote student learning, engagement, development and achievement of goals. Students are respected as individuals and supported in their aspirations for a better life.

ADMISSIONS

Delaware Technical Community College has an open-door admissions policy limited only by the following criteria: a student must be a high school graduate or the equivalent, or at least eighteen years of age and able to benefit from instruction.

Before enrollment in credit courses, award-seeking students are required to submit proof of high school or equivalent graduation or demonstrate through approved means the ability to benefit from the College's instructional programs.

High School Graduation And Ability To Benefit 

Proof of high school graduation is required for award-seeking students who are applying for financial aid, the Student Success Equals Degree (SEED) Scholarship, and/or admission to academic programs with selective admission criteria (including competitive and wait list processes). The following proof of high school graduation is acceptable:

  • High school transcript;
  • Copy of high school graduation diploma or GED® credential;
  • Letter from school district or state department of education attesting to high school graduation or attainment of GED® credential; or
  • Secondary school completion credential for home school or proof of having completed a secondary school education in a home school setting that qualifies as an exemption from State compulsory attendance requirements.

As an alternative to providing proof of high school graduation or the equivalent (as described above), award -seeking students who are not applying for financial aid, the Student Success Equals Degree (SEED Scholarship, and/or admission to academic programs with selective admission criteria may demonstrate the ability to benefit from the College's instructional programs by earning at least the minimum score set by Delaware Tech for the College Board Accuplacer test or the Scholastic Aptitude Test, that is required to place the student in the College's developmental education courses. Continued enrollment is contingent on the student earning grades as required by the Academic Standing Policy and the Academic Standing Policy for Developmental Education.

The College's open-door college admissions policy does not mean that every academic program/curriculum is open-door. Students must meet course pre-requisites before enrollment and program/curriculum specific criteria for program admission.

Admission requirements for non-award seeking students (high school students, visiting college students, and adults who want to enroll in credit courses for personal enrichment and lifelong learning) are delineated in separate policies.

Operational Information
A high school diploma or GED® credential is one of the eligibility requirements for Federal financial aid. The College's Adult Basic Education program prepares students for GED® testing and/or to strengthen academic skills in preparation for college course placement.

Reasonable academic adjustments for testing are available for students with disabilities, which may include auxiliary aids and/or accommodations that do not alter a fundamental requirement of demonstrating college readiness.

COLLEGE ADMISSIONS PROCEDURE

For admission to the College and for full access to services, applicants should plan to complete the admissions process at least 30 days before the first day of class. Applicants should review their selected program as shown in the College Catalog to determine if there are additional admission requirements related to their specific program of study. The following procedures for admission to any campus should be followed.

  1. Submit an Application to the College with a $10 non-refundable application fee payment. Applicants can apply on-line (http://www.dtcc.edu/admissions-financial-aid/apply/admissions), download a paper application (http://www.dtcc.edu/admissions-financial-aid/apply/admissions), or contact any campus for a paper application. Checks or money orders should be made out to Delaware Technical Community College.
  2. Request that your high school and/or college transcript or GED® certificate be sent immediately to the Admissions Office on the campus to which you are applying. Submit Advanced Placement Test scores from your high school, as well as Tech Prep verification, CLEP or DANTES scores. (See information above about this requirement.)
  3. Demonstrate College readiness in one of the following ways:
    a. Take the Accuplacer test for writing, reading, and math.
    b. Provide a copy of your SAT test scores.

Academic Program Admission Information

Delaware Tech is an open access college, but students must demonstrate academic readiness for college courses, satisfy course pre-requisites, and additionally be selected for admission into some academic programs that have limited seats and specific program admission criteria and requirements. Selection for admission is not guaranteed into these programs, which currently include Nursing, Allied Health, and several others such as Airframe Maintenance.

The academic programs with specific admission criteria, requirements and limited seats offer admission to qualified students through either a Competitive Process or a Wait List Process.

In the Competitive Process, qualified students are ranked on the basis of their performance in meeting admission criteria and completing admission requirements. Performance measures may include but not be limited to grades, course pass attempts, scores on national and college specific examinations, etc. Ranking is conducted each time program admission is open so a student’s chances of admission change in relationship to the performance of other student applicants.  In this process, program admission is not guaranteed to any student.

In the Wait List Process, qualified students are placed on a wait list for program admission after they meet all admission criteria and requirements at the minimal prescribed level. In this process, all qualified students who meet the admission criteria and requirements are eventually offered a seat in the program.

Additional typical requirements for program admission and for employment include the following: satisfactory criminal background check, possession of a valid social security number and legal status to work, satisfactory physical examination, the ability to perform physical tasks, negative drug testing, and no record of abuse.

Academic programs with competitive or wait list admission procedures provide this information on their specific web page.

Programs with limited seats and specific program admission criteria and requirements may afford preference to residents of the State of Delaware. Delaware residency is determined in accordance with the requirements contained in the College's Residency policy.

The President of Delaware Technical Community College is authorized to establish enrollment quotas for qualified candidates by county for these programs which are offered in one or two counties and not offered in the other county or counties. At no time shall the quota for the campus offering the program be less than two-thirds of the entering enrollment.

ADVISORY STATEMENT

Delaware Technical Community College is an open admissions institution with degree, diploma, and certificate programs that require completion of courses, internships, practicums, clinical, and field work assignments and other experiential learning requirements. Approval of a student's placement in settings, such as health care facilities, schools and human services agencies, which provide these experiences is the prerogative of the organization providing the setting and not the College. Although requirements vary by organization and are constantly evolving, common criteria include:

  • the lack of a criminal history including a review of the adult abuse and child protection registries;
  • a satisfactory health exam including proof of immunizations and drug screenings;
  • a valid Social Security number and proof of legal residency;
  • and other applicable licensing/credentialing requirements.

Legal residency is required to work. Students should be aware that these requirements could limit or prevent their ability to complete an academic program or to find employment in the field. Students are responsible for all arrangements and costs associated with these requirements.

It is the student's responsibility to inquire about conditions and acceptance into courses and programs that may have special requirements. A student may seek the assistance of an Academic Counselor, Academic Advisor or academic program Department Chairperson in identifying conditions of acceptance and enrollment in all programs and courses at Delaware Technical Community College.

Conditions of employment are established by potential employers and not by Delaware Technical Community College and such conditions of employment may include or exceed any or all of the above requirements.

DEGREE-SEEKING STUDENT

Students who have completed the admission process and are enrolled in an associate degree, diploma or academic certificate program. This group includes students who intend to earn an award, but have an undeclared major. Award-seeking students must demonstrate college readiness or complete designated developmental education courses.

NON-AWARD SEEKING STUDENT

A non-award seeking student is one who has not matriculated and enrolled in a Delaware Tech degree, diploma or credit certificate program, but is enrolling in credit courses. Non-Award Seeking includes visiting college and high school students, and students taking courses for their own enjoyment or professional enhancement. Visiting college students are assumed to be college ready. High school students must demonstrate college readiness through approved means. Non-award seeking students who are enrolling in courses for personal or professional enrichment do not have demonstrate college readiness if they enroll in Listener status.

VISITING STUDENTS

COLLEGE
Students pursuing a degree program at another college or university who want to take Delaware Tech courses to transfer back to their home institution. This includes University of Delaware Associate in Arts students.

Students are not required to demonstrate college readiness because their advisement derives from their home institution. It is the visiting student's responsibility to obtain authorization from the home institution regarding the transferability and applicability of the Delaware Tech course to their curriculum.

HIGH SCHOOL
High school rising junior or senior students may enroll in Delaware Tech courses with permission from their high school counselor/principal and their parents. Completion of the Early Enrollment form is required. In order to assure high school students are prepared to succeed at the college level, students must provide evidence of college readiness through the means approved by Delaware Tech prior to registration.

HIGH SCHOOL STUDENTS EARLY ADMISSIONS AND ENROLLMENT PROGRAMS

Rising junior or senior high school students may enroll at Delaware Technical Community College while concurrently enrolled in high school. Students must complete the admission procedures and a Request for Early Admission/Enrollment form which verifies the approval of the parent/guardian and the high school principal or counselor.

The approval of the campus Dean of Student Services is required prior to acceptance into the College and course registration. Students must be college-ready for enrollment in college level courses and meet course pre-requisites. Students may enroll in developmental courses with appropriate test scores for placement.

Students must register for the Delaware Tech course(s) and pay tuition and appropriate fees. Students must satisfy program specific requirements applicable to each selected college course.

Early Admissions
A rising senior high school student can be admitted and enroll in a degree or diploma program at Delaware Technical Community College on a full or part-time basis.

Early Enrollment
A rising junior high school student may enroll in up to two credit courses per semester at Delaware Technical Community College on a part-time basis. Specific programs, including over-subscribed programs, may be exempt from this policy.

INTERNATIONAL STUDENTS

Delaware Technical Community College welcomes members of our international community. Prospective "F-1" applicants who intend to apply for a student visa must obtain the "Guidelines for Prospective F-1 Students" packet from the Admissions Office. This packet contains information regarding eligibility for admission. Non-native English speakers must also demonstrate proficiency in English and/or be placed in appropriate English as a Second Language or developmental education courses. For more information, please visit the college web site at https://www.dtcc.edu/admissions-financial-aid/apply/international-student

PLACEMENT IN COLLEGE LEVEL COURSES

Applicants seeking degrees, diplomas or credit certificates must provide evidence of readiness for college level courses. A variety of means are accepted including Accuplacer SAT, AP, CLEP or DANTES scores; transfer of college credit for required courses, in reading, writing and mathematics; or possession of an associate or higher degree. Placement cut-off scores are available from the Campus Admissions Office.

The College Board's Accuplacer is a standardized test used for placement purposes only. Applicants are tested in reading, writing and mathematics. Results of the test are used to determine the level of courses at which students will begin. Applicants who have earned college credit for reading, writing and/or mathematics courses are exempt from part of or the entire placement test as described below:

(a) Transfer credit approved for a developmental reading, writing or math course waives the relevant Accuplacer test.

(b) Completion of a college level composition course with a grade of "C" or better waives the Accuplacer Sentence Skills test.

(c) Completion of a college level mathematics course with a grade of "C" or better waives the Accuplacer Arithmetic and/or Algebra test.

(d) Completion of a college level reading or critical thinking course with a grade of "C" or better waives the Accuplacer Reading test.*

(*While completion of college level courses provides evidence of college readiness, it does not guarantee transfer of credit. In addition, course pre-requisites must be observed.)

Exemption of placement testing will be based upon evaluation of an official college transcript.

Students are eligible to retake the Accuplacer test or any portion of the test. The Accuplacer test may be waived for students who present their Accuplacer/SAT score reports upon admission. Applicants will be placed according to the Collegewide Accuplacer/SAT Score Placement Matrix. Students may opt to take one or more Accuplacer test(s) if their Accuplacer/SAT score(s) is/are below college level in English, math and/or reading.

ACADEMIC ADVISEMENT

At Delaware Tech, academic advisement is an essential part of the student's learning experience and a critical component of student success. Academic advisement teaches the student to navigate the college experience, identify goals, understand program and course options, connect to campus resources and activities, and develop and implement strategies to successfully achieve the student's goals.

Faculty and staff throughout the College community collaborate to provide comprehensive academic advisement. Initial advisement is provided in the advisement center. In addition, the student is assigned a program advisor based on the selected program of study. Together, the advisors and student develop a Student Educational Plan focused on achieving the student's educational, professional, and life goals.

Advisement Center
The advisement center provides general advisement by appointment and walk-in hours.
At the advisement center, Academic Counselors work with the student to begin the Student Educational Plan.

The Academic Counselors guide the student in navigating the steps to enrollment, exploring career options, selecting a program of study, learning to access MyDTCC, selecting first semester courses, and identifying opportunities for engagement and strategies for success. The student is encouraged to visit an advisement center throughout the educational experience to clarify goals, answer questions, seek referrals, and discuss additional opportunities for success.

Program Advisor
The program advisor provides ongoing advisement specific to the student's area of study and collaborates with the student to continue to develop the Student Educational Plan. The program advisor mentors the student in evaluating career options, understanding program requirements, making effective decisions about course enrollment, developing professional behaviors, and reviewing progress towards goal achievement. Regular, ongoing meetings with the advisor are essential in helping the student achieve goals in a timely manner.

Student Educational Plan
The Student Educational Plan (SEP) is an electronic tool that enables consistent communication between the College and the student to identify goals and develop comprehensive strategies to achieve them. The SEP is created at the initial meeting with an advisor. Each student is required to meet with a program advisor to continue developing the SEP before enrolling for a second semester. The student is expected to work with a program advisor on an ongoing basis to update the SEP. The SEP is accessible through Self-Service Banner.

Registration

After selecting courses for the upcoming semester(s), the student must complete the registration process to enroll in the courses. Students may register online through Self-Service Banner or at the Registrar's Office. Designated registration periods for each semester are posted on the Academic Calendar. Early registration is recommended for greater course availability.

REGISTRATION

Registration is the period of time set aside each semester during which students select and enroll in courses for the following semester(s). Students are encouraged to meet with their assigned academic advisor as early as possible after admission, but must meet with their academic advisor to develop their individual Student Educational Plan prior to second semester enrollment. Students may obtain walk-in assistance from campus advisement centers. Students must have the signature of both the advisor and department chairperson to register for more than 21 credits per semester. Students are encouraged to register as early as possible to ensure course availability. Students may register in-person or via the College's website at www.dtcc.edu/reg.

FACILITIES AND SERVICES FOR STUDENTS WITH DISABILITIES

Delaware Technical Community College is committed to complying with the Americans with Disabilities Act of 1992.The College provides students with disabilities, resources and support to assist in their academic success by engaging in an interactive process with each student. Each campus has a professional staff member assigned to provide necessary resources and services to students who have unique needs due to their disabilities.Faculty and staff work cooperatively to assist students with special needs in their educational endeavors and adjustment to the campus community. Each of the campuses is architecturally accessible to disabled students. Barrier-free restroom, telephone and eating facilities are provided at all campuses. Automatic doors and elevators are installed in appropriate areas. Reasonable academic accommodations will be provided for students needing specific assistance. Students are urged to request resources and services prior to the beginning of the semester. The College requires appropriate documentation of the need for assistance. Prospective students are encouraged to visit the campus to become familiar with the campus and meet the support staff prior to making their decision to apply and enroll.

Information for requesting reasonable accommodations and building a plan of academic support can be found on the College web page at http://www.dtcc.edu/student-resources/learning-support/disability-services

CAREER PLANNING AND PLACEMENT

Career planning and placement information is available to help students plan for the future. The Career Center is a useful resource for students who are trying to decide upon a major, find a job or internship, write a resume
or improve interviewing skills.

Students may use a computer based career planning program that includes information concerning job duties and responsibilities, opportunities for growth and advancement, and salary structures in career fields of their interest. In addition, students may review catalogs of area institutions, view videos on interviewing techniques, receive information regarding resume and cover letter development and protocol, and participate in mock job interviews with the career counselors. For more information, students may visit the campus Career Center or the web site at http://www.dtcc.edu/student-resources/career-services

HOUSING & PARKING

The College does not maintain student housing of any type; therefore, the College cannot accept responsibility for students housed locally. Parking facilities are available at each campus on a first-come first-serve basis. Parking for students with disabilities is also provided.

CAMPUS PUBLIC SAFETY

Delaware Technical and Community College encourages each member of the campus community to report any crimes or criminal activity to the Public Safety Department. The Campus Public Safety officers are empowered with the authority and responsibility to provide immediate assistance with safety and security issues. The Public Safety Department has a close working relationship with local law enforcement agencies. The local and state police will be called for assistance when needed.

NOTICE OF AVAILABILITY OF ANNUAL SECURITY REPORT

Delaware Technical Community College maintains an annual security report as required by the Clery Act. The College's annual Clery Act report contains information on campus security and personal safety, including crime prevention, the law enforcement authority of College public safety officers, crime reporting policies, certain specific College policies, and other important matters about security on campus. The report also contains statistics for the three previous calendar years on crimes that were reported to have occurred on campus, in certain off-campus buildings or property owned or controlled by the College, and on public property within or immediately adjacent to and accessible from the campus.

The College's annual Clery Act report is available on the Delaware Tech website at https://www.dtcc.edu/about/public-safety/campus-crime-statistics. A printed report may also be obtained free of charge from the Office of Public Safety at each campus upon your request.

CONDUCT

Members of the College community have an obligation to participate in the life of the College in a responsible manner. Students are citizens as well as members of the College community. As citizens, they have the rights that other citizens have such as freedom of speech, peaceful assembly and petition. As members of the College community, students remain citizens with responsibilities and duties commensurate with their rights and privileges. Further information regarding the Board of Trustees' policy on student conduct and student rights may be found in the Student Handbook. The Student Handbook is available online at www.dtcc.edu/handbook/

DRUG FREE SCHOOLS & CAMPUSES

The College believes that the illicit use of drugs and the abuse of alcohol by students have no place in the college environment. The unlawful possession, use or distribution of drugs and alcohol by students on any of the campuses or as any part of the institution's activities is strictly prohibited. Students violating the College policy will have sanctions imposed upon them as outlined in the Drug-Free School and Workplace Policy and Student Responsibilities and Student Rights.

TOBACCO-FREE POLICY

In order to ensure a safe, healthy environment, all Delaware Tech facilities are tobacco free for employees, students, and visitors effective January 1, 2011. The use of all tobacco products is prohibited within the boundaries of all College locations including all buildings, facilities, indoor and outdoor spaces and grounds owned, rented, operated, and/or licensed by the College. This policy applies to parking lots, walkways, sidewalks, sports venues, State vehicles and private vehicles parked or operated on College property. For the purposes of this policy, tobacco is defined as any type of tobacco product including, but not limited to: cigarettes, cigars, cigarillos, electronic cigarettes, pipes, bidis, hookahs, smokeless or spit tobacco or snuff.

The enforcement of this policy is intended to be educational, but repeat violators will be subject to disciplinary action as outlined in the Personnel Policy Manual, Section XII, Conduct and Corrective or Disciplinary Action.
(Board of Trustees, 9/14/10)

HEALTH SERVICES

Health services are limited to basic first aid and early critical care such as CPR and use of an AED. Emergency Medical Services (911) will be called for assistance when the injury or illness is of a serious nature. If the injured/ill student has provided a designated emergency contact, the College will attempt to contact that person upon the request of the student or if the student is unable to make a request.

STUDENT ACTIVITIES

Delaware Technical Community College provides a balanced student activities program which contributes significantly to the total educational experiences of its students. The Student Activities program is designed to foster the intellectual, social, emotional and physical development of students through participation in educational, cultural, recreational and athletic activities. These activities are planned by the Student Activities Coordinator and/or student organizations with funds provided by the Student Services fees and individual club fundraisers. Student activities provide opportunities for development of leadership skills, social interaction, relaxation, and improved physical fitness.

The general administrative responsibility for the Student Activities program rests with the Dean of Student Services at each campus. Details regarding specific activities may be found in the campus Student Handbook. The Student Handbook is available online at www.dtcc.edu/handbook/

ATHLETIC PROGRAM

Delaware Technical Community College is a member of the National Junior College Athletic Association (NJCAA). Eligibility rules, codes of conduct, substance abuse policies as well as gender equity policies are mandated or suggested by the NJCAA.

Eligibility is reviewed both on the national and regional level. Problems with eligibility or ethical behavior are brought before the Regional Standards and Ethics Committee.

All high school graduates are eligible for intercollegiate competition. Once a student begins taking college courses, his/her eligibility is determined by the number of college credit hours attempted and the grades earned in those courses. Transfer students from other colleges must produce a college transcript to determine eligibility.

Any additional information concerning athletic matters (forms, scholarships, eligibility, etc.) should be referred to the Campus Athletic Director.

JOB PLACEMENT FOR GRADUATES

Delaware Technical Community College measures its success in large part by the success of its graduates' successful entry into career field employment. Graduate job placement is a "critical effectiveness indicator" that is annually assessed by the College. Academic programs are developed and maintained in consultation with advisory committees that include employers. Academic counselors and faculty meet with business and industry representatives to stay abreast of job opportunities and refer students to potential employers. They also prepare students for job seeking by assisting with skills such as interview techniques and resume preparation. Annual placement reports document graduates' employment.

TRANSCRIPTS

A transcript is an official historical academic record of all courses for which a student has registered. A copy of this record may be obtained from the Registrar's Office.

Requests for Delaware Technical Community College Official Transcripts should be made on a Transcript Request Form or by personal letter to the Registrar. Telephone requests will not be honored. Normal time for processing transcript requests is two working days or less. Every effort will be made to accommodate verifiable emergency requests that day except during peak registration days, end of term grade processing and graduation. The Registrar's Office cannot issue transcripts from other colleges or high schools.

TRANSFER OUT AND ARTICULATED PROGRAMS

The College has articulation agreements with universities and colleges in specific programs. These agreements enable a student to transfer to the senior institution as a junior, provided the required courses have been completed and the appropriate Cumulative Grade Point Average (CUM GPA) has been achieved as required by the receiving institution. The student must apply to the senior institution and complete all required admissions processes. Students need to see their advisor for information on articulation agreements called "Connected Degree Programs." Connected Degree Sheets which summarize these program articulation opportunities are available on campus and on the college website at www.dtcc.edu/connecteddegree/

The Student Services Division will assist students in making transfer inquiries, obtaining information, and completing applications to other colleges and universities.

A transfer matrix outlining pre-approved specific course by course transfers with Delaware and a variety of out-of-state institutions is available on the College's website.

FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT OF 1974, AS AMENDED

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. These rights include:

  1. The right to inspect and review the student's education records within 45 days of the day the College receives a request for access.
    A student should submit to the registrar, dean, head of the academic department, or other appropriate official, a written request that identifies the record(s) the student wishes to inspect. The College official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the College official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.
  2. The right to request the amendment of the student's education records that the student believes are inaccurate, misleading, or otherwise in violation of the student's privacy rights under FERPA.

    A student who wishes to ask the College to amend a record should write the College official responsible for the record, clearly identify the part of the record the student wants changed, and specify why it should be changed.

    If the College decides not to amend the record as requested, the College will notify the student in writing of the decision and the student's right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

  3. The right to provide written consent before the College discloses personally identifiable information from the student's education records, except to the extent that FERPA authorizes disclosure without consent. Some, but not all, of the exceptions are explained in this notice.

    The College discloses education records without a student's prior written consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official is a person employed by the College in an administrative, supervisory, academic or research, or support staff position (including campus public safety personnel and health staff, if any); a person or company with whom the College has contracted as its agent to provide a service instead of using College employees or officials (such as National Student Clearinghouse, an attorney, auditor, or collection agent); a person serving on the Board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks. Upon request, the College also discloses education records without consent to officials of another school in which a student seeks or intends to enroll.
    A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for the College.

    FERPA also allows the College to disclose appropriately designated "directory information" without written consent, unless the student has advised the College to the contrary in accordance with the procedures set forth in this notice. The primary purpose of directory information is to allow the College to include this type of information from your education records in certain school publications. Examples include:

    A playbill, showing a student's role in a drama production;
    The annual yearbook;
    Honor roll or other recognition lists;
    Graduation programs; and
    Sports activity sheets showing weight and height of team members.

    Directory information, which is information that is generally not considered harmful or an invasion of privacy if released, can also be disclosed to outside organizations without a student's prior written consent. If a student does not want the College to disclose directory information from the student's education records without prior written consent, the student must notify the Registrar of the campus in writing within 30 days of the issuance of this notice.

    Delaware Technical Community College defines directory information as follows:

    • Name
    • Address
    • College E-mail Address
    • Field of Study
    • Full- or Part-time Enrollment Status
    • Dates of Attendance
    • Degrees and Awards
    • Honors (President's List, Dean's List, Academic Recognition, and Honor Societies)
    • Participation in Officially Recognized Activities and
    • Sports
    • Date of Birth
    • Most Recent Previous High School Attended
    • Weight and Height of Athletes
    • Photograph*

    *Use of Student Photographs: Photographers employed or contracted by the College regularly take photographs of students to illustrate or describe various aspects of the College and campus life. These photographs will be taken at public venues such as athletic events, concerts
    and graduation, and/or in other organized campus photo shoots where the subjects will have given verbal consent to be photographed. Individuals who are photographed while attending a public event or who verbally agree to participate in a photo shoot will be understood to have authorized Delaware Technical Community College to use their likeness in print and electronic materials to promote the College. The College will retain the usage rights to the photographs in perpetuity.

  4. The right to file a complaint with the U.S. Department of Education concerning alleged failures by the College to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is:

    Family Policy Compliance Office
    U.S. Department of Education
    400 Maryland Avenue, SW
    Washington, DC 20202-5901

TUTORING

Tutoring is a service designed to help students master a subject, prepare for tests, and sharpen their skills in order to become independent learners. Tutoring services are free for all students and are provided to the extent of campus resources.

Some departments recommend students to work as Peer Tutors to provide extra help for students in various courses. Advanced students work with individuals or small groups to increase understanding of course material.

Comprehensive tutoring services are available during the fall and spring semesters. Students generally receive up to one hour of tutoring per course each week, as necessary. Limited tutorial services may be provided during the summer sessions.

PRIORITY OF SERVICE POLICY FOR VETERANS AND ELIGIBLE SPOUSES

The U.S. Department of Labor (USDOL) provides certain funds to Delaware Technical Community College to provide employment and training services to eligible residents and workers. As a condition to receiving those funds, priority of service (POS) shall be given to veterans and eligible spouses in training and placement services. In accordance with the implementation of the Veterans' Priority Provisions of the "Jobs for Veterans Act" (PL107-288), qualified veterans and eligible spouses will receive priority referral to services over non-veterans as determined by each program's mandatory eligibility criteria, if any. Veterans and eligible spouses must meet all eligibility and program requirements for participation in order to receive priority for a program.

The veteran or eligible spouse shall be identified at the point of entry, whether in person or virtual, so that the priority of service may be implemented over the full range of services available including,but not limited to registration, training and placement. Veterans shall be asked to self-identify upon application.

Priority of service means that a covered person receives access to the service or resource earlier in time than a non-covered person or if the service or resource is limited, the covered person receives access instead of or before a non-veteran.

Eligibility

For purposes of this policy only, the following definitions will apply.

Veteran: a person who served in the active military, naval, or air service, and who was discharged or released therefrom under conditions other than dishonorable, as specified in 38 U.S.C. 101(2). Active service includes full-time duty in the National Guard or a Reserve component, other than full-time duty for training purposes.

Eligible Spouse: The spouse of any of the following:

(1) Any veteran who died of a service-connected disability;

(2) Any member of the Armed Forces serving on active duty who, at the time of application for the priority, is listed in one or more of the following categories and has been so listed for a total of more than 90 days:

(i) Missing in action;

(ii) Captured in line of duty by a hostile force; or

(iii) Forcibly detained or interned in line of duty by a foreign government or power;

(3) Any veteran who has a total disability resulting from a service-connected disability, as evaluated by the Department of Veterans Affairs;

(4) Any veteran who died while a disability, as indicated in (3) above, was in existence.

The status of a veteran or an eligible spouse can be verified by referring a variety of official documents, including, but not limited to:

  • A DD 214 (issued following separation from active duty);
  • An official notice issued by the Department of Veterans Affairs that establishes entitlement to a disability rating or award of compensation to a qualified dependent;
  • An official notice issued by the Department of Defense that documents the eligibility of an individual, based on the missing or detained status of that individual’s active duty spouse; or
  • An official notice issued by a State veterans’ service agency that documents veteran status or spousal rights,provided that the State veterans’ service agency requires Federal documentation of that information.

Implementation

Priority of service shall be provided in course registration and in acceptance into selective admission programs with waiting list and competitive ranking admission procedures.

Admission –Veterans and eligible spouses will be asked to self-identify on the application to the College. The academic counselor who provides ancillary services to veterans will contact the veteran/spouse to discuss priority of service and request documents to verify eligibility, if applicable.

Course Registration –Online and in-person registration shall open one day earlier for eligible veterans and spouses than for other students.

Admission into Programs with Waiting Lists – Eligible veterans and spouses who have met all the program admission requirements shall be placed at the top of the waiting list and admitted in the next program cohort offered seats.

Admission into Programs with Competitive Ranking – Each program shall establish and publish the program admission minimum score/requirements for eligible veterans and spouses to be admitted to the program, independent of the regular competitive ranking admission process. The minimum score/requirements shall be determined based on the program’s student success data. As expectations for the workforce and curriculum requirements change, changes may be made to the minimum score/requirements established for priority of service. Eligible veterans and spouses who meet that minimum shall be admitted.