Operations Management


Associate Degree Program

You will utilize business and operations knowledge to increase your organization’s production and operational efficiency. Using statistical applications, you will work to control costs, increase quality, and improve overall profitability of the services and/or products your organization provides. A technician assists management in evaluating a company’s operational systems, methods, and projects. You will find employment opportunities are available with many local industries, from light and heavy manufacturing to service industries such as health care and banking operations.

Offered at the Wilmington campus.

What You Can Do

In this program, you will gain the knowledge and skills to prepare you for positions such as:

  • Warehouse Supervisor
  • Business Analyst
  • Cost Analyst
  • Master Production Scheduler
  • Production Planner
  • Operations Analyst
  • Materials Manager
  • Procurement Specialist
  • Quality Control Specialist
  • Project Manager
  • Transportation Supervisor
What You Will Earn

Competitive starting salaries range from $30,000-$40,000.

What You Will Learn

Program Graduate Competencies

The Program Graduate Competencies listed below identify the major learning goals related to your specific program of study and identify the knowledge and skills you will have when you graduate to be successful in your chosen field.

  1. Analyze operational processes in order to provide assistance in the development of quality, customer service, and cost improvement alternatives.
  2. Utilize various statistical quality control techniques to aid in the development and utilization of global quality production and service applications.
  3. Apply integrated technology-driven information necessary for internal operations.
  4. Perform cost analysis on proposed operational projects and make recommendations to management.
  5. Develop layouts of operational facilities in conjunction with new or improved processes.
  6. Apply management functions, statistical quality and process applications, scheduling techniques, and work measurement applications necessary for successful business decision making.
  7. Apply knowledge of general business areas, such as accounting, economics, business law, management, and marketing when making workplace decisions.

Core Curriculum Competencies

The Core Curriculum Competencies listed below identify what you, as an associate degree graduate, will be able to do upon completion of your degree, regardless of your major. You will acquire these core competencies through your general education courses (i.e. English, math, etc.) and your program of study courses.

  1. Communicate clearly and effectively both orally and in writing.
  2. Demonstrate effective problem solving and reasoning skills.
  3. Work effectively in groups of people from diverse backgrounds.
  4. Demonstrate ethical and professional understanding and conduct.
  5. Apply appropriate information literacy skills to locate, evaluate and use information effectively.
  6. Use computer technology appropriate to the field.
  7. Use scientific and mathematical reasoning appropriate to the technology.

Pursuing a Bachelor's Degree?

This is a Connected Degree program that enables you to complete your associate degree and then transfer to a four-year degree program as a junior. See a program advisor for details!

Campus-Specific Operations Management Information
This program of study is offered at the Wilmington campus location.
This program of study is offered at the Wilmington campus location.
This program of study is offered at the Wilmington campus location.

June Roux
Department Chair and
Instructional Director
(302) 573-5428

The Operations Management program is accredited by the Accreditation Council for Business Schools and Programs (ACBSP), a leading specialized accreditation association for business education supporting, celebrating, and rewarding teaching excellence. The association embraces the virtues of teaching excellence and emphasizes to students that it is essential to learn how to learn. ACBSP acknowledges the importance of scholarly research and inquiry and believes that such activities facilitate improved teaching.