Virtual Support Center

Academic support and student resources are available online and on campus. Applicants and enrolled students can access staff, information, resources, and more. Want to connect with us online? Check out the Virtual Support Center hours. Able to visit us on campus? Staff are available.

When can I access virtual support?

Please Note: The Virtual Support Center is closed during College holidays.

Student Support
(Admissions, Advising, Counselors, Business Services, Financial Aid, Registration)

Monday and Wednesday: 9 a.m. - 3 p.m.
Tuesday and Thursday: 12 p.m. - 6 p.m.
Friday: 9 a.m. - 12 p.m.

Evening and weekends: Schedule an appointment call/text us at (302) 259-7145, or email us at e-advising@dtcc.edu

Library Support

Monday: 9 a.m. - 5 p.m.,
Wednesday: Noon - 8 p.m.,
Friday: 9 a.m. - 2 p.m.
Ask a librarian

Math Support

Monday – Thursday: 9:30 a.m. – 2:30 p.m. and 4:30 p.m. - 8:30 p.m.
Friday: 9:30 a.m. – 2:30 p.m.
Saturday: 9:30 a.m. – 1:30 p.m.

Technology Support

Monday – Thursday: 8 a.m. – 10 p.m.
Friday: 8 a.m. – 4 p.m.
Saturday: 8 a.m. – 1 p.m.

Tutoring and Writing Support

Monday - Thursday: 9 a.m. - 7 p.m. and Friday: 9 a.m. - 4 p.m.
Evening and weekends: Schedule an appointment at e-tutor@dtcc.edu

How can I access virtual support?

The Virtual Support Center is operated through Zoom video communications. You can use your computer or download the app to your tablet or phone. Once connected, a Delaware Tech employee will direct your question or concern to the appropriate support area. Having issues? View Zoom tutorials. Don't have a computer or mobile device? No problem – call us at (302) 259-7145.

How to join a Zoom meeting (video tutorial)
Testing computer or device audio (video tutorial)
How to join from a web browser
Test your connection by joining a test meeting

Questions? We're here to help.

(302) 259-7145 (Call/Text)
e-advising@dtcc.edu
Contact Us

Virtual Support CenterDial-in: (929) 436-2866 Meeting ID: 954 7830 6495

Related Resources

Explore the Virtual Support Center

Advising

Female student video conferences with advisor

Connect with an advisor through the Virtual Support Center. If you're a current student and not sure who your advisor is, please locate your advisor via MyDTCC (requires login).

Libraries

Middle aged man with computer in library

Get research and any other library help from a librarian through Zoom.

Students can find books, articles, and databases online via MyDTCC (requires login). Additional library information is available on the libraries' website.

Need help? Ask a librarian.

Technology

Questions regarding technology? Visit the Technology Support Center for live support, or our technology resources website.

Math

$Female student writing math equations at white board.$

Connect with a math support specialist through the Virtual Support Center.

Writing

Connect with a writing support specialist through the Virtual Support Center.

Tutoring

A tutor and student review content on a laptop.

Connect with a tutor for any subject other than math through the Virtual Support Center, or email e-tutor@dtcc.edu for an appointment.

Financial Aid

Check the status of your application or financial aid support documents (Must be a current Delaware Tech student). Connect with a financial aid counselor through the Virtual Support Center, or email e-advising@dtcc.edu for an appointment.

Billing

A student looking at a bill in front of a laptop

Access your account via MyDTCC to make a payment or learn about and/or Enroll in an installment payment plan via NelNet.

Testing

Happy student takes a test on his laptop.

Applicants - schedule a virtual testing appointment online to complete the college placement test. Please visit our Placement Testing webpage to prepare for the test.

Mental Health and Emergency Resources

Talk to a counselor through the Virtual Support Center if you are feeling overwhelmed or need additional support. If you would like to access the food pantry, you can schedule an appointment. If you are facing an emergency financial hardship, we have assistance available. Connect with a counselor.

Smarthinking

Use Smarthinking tools and resources 24/7. Access a Smarthinking tutor through your Courses in MyDTCC. View the Smarthinking quick start guide (PDF). Have questions? Contact e-tutor@dtcc.edu.

Career Services

A graduate shakes hands at an interview.

Are you career ready? Career Services is available to support your future success virtually! If you are looking to update your resume, prepare for an upcoming interview or need strategies on how to find and keep a job, consider scheduling a career appointment.

Student Life

Female student reviewing upcoming activities on her laptop.

When we can’t be together on campus, we can still connect! Check the activities calendar for some great ways to engage and interact. Do you have questions or a suggestion for a virtual event? Contact us at e-advising@dtcc.edu.

Disabilities Support

Call or text (302) 259-7145 and request to speak with a disabilities support counselor.

Delaware Tech Reset

It’s time to reset, Delaware Tech. From managing online classes, making your own routines and schedules, to staying connected with classmates, it’s also important to take time for yourself. We hope you find these Delaware Tech Reset resources helpful when you need a minute (or five).

Temporary Hours for Limited Campus Support Services

We know virtual services are not accessible for everyone. Due to the current State of Emergency in Delaware, we have limited availability to offer critical distance learning materials and support on campus. The following resources will be available beginning Monday, August 31. Please note: in order to be permitted on campus, students must show a photo ID, and follow CDC guidelines for social distancing and health. The College has taken precautions to ensure CDC guidelines for cleaning protocol are strictly followed. All people entering a College building will need to be screened by Public Safety in accordance with Governor Carney’s eighth modification to the state of emergency.

If connecting with us virtually isn't an option for you, we can reach out to you via email, phone, text, or a scheduled appointment. Contact Us.

Department	Hours
Admission Office	Monday and Wednesday: 12 p.m. - 6 p.m. / Friday: 12 p.m. - 3 p.m. (Closed 30 minutes for lunch) Tuesday and Thursday: 9 a.m. - 3 p.m. (Closed 30 minutes for lunch)
Advising Center	Monday and Wednesday: 12 p.m. - 6 p.m. / Friday: 12 p.m. - 3 p.m. (Closed 30 minutes for lunch) Tuesday and Thursday: 9 a.m. - 3 p.m. (Closed 30 minutes for lunch)
Bookstore	Monday - Thursday: 10 a.m. - 3 p.m. (February 11 through May 1) Location and Info
Business Office	Monday and Wednesday: 12 p.m. - 6 p.m. / Friday: 12 p.m. - 3 p.m. (Closed 30 minutes for lunch) Tuesday and Thursday: 9 a.m. - 3 p.m. (Closed 30 minutes for lunch)
Computer Lab	Monday and Friday: 9 a.m. - 2 p.m. Wednesday: 2 - 8 p.m. Location and Info
Financial Aid Office	Monday and Wednesday: 12 p.m. - 6 p.m. / Friday: 12 p.m. - 3 p.m. (Closed 30 minutes for lunch) Tuesday and Thursday: 9 a.m. - 3 p.m. (Closed 30 minutes for lunch)
Food Pantry	Monday and Wednesday: 12 p.m. - 6 p.m. Tuesday and Thursday: 9 a.m. - 3 p.m. Friday: 12 p.m. - 3 p.m. Schedule an Appointment - Dover \| Georgetown \| Stanton \| Wilmington Location and Info
Library	On-campus hours for library services in addition to curb side pick-up: On-campus hours now available: Tuesday 12 - 8 p.m. and Thursday 9 a.m. - 5 p.m. Schedule an Appointment - Dover \| Georgetown \| Stanton \| Wilmington Location and Info
Math Center	Wednesday: 2 - 8 p.m. Thursday: 12 - 6 p.m. Friday: 9 a.m. - 2 p.m. Schedule an Appointment - Dover \| Georgetown \| Stanton \| Wilmington Location and Info
Registrar's Office	Monday and Wednesday: 12 p.m. - 6 p.m. / Friday: 12 p.m. - 3 p.m. (Closed 30 minutes for lunch) Tuesday and Thursday: 9 a.m. - 3 p.m. (Closed 30 minutes for lunch)
Testing Center	Monday and Friday: 9 a.m. - 2 p.m. Wednesday: 2 - 8 p.m. Schedule an Appointment - Dover \| Georgetown \| Stanton \| Wilmington Location and Info
Tutoring Center	By Appointment Only Schedule an Appointment - Dover (Accounting) Location and Info
Writing Center	Tuesday and Friday 10 a.m. - 3 p.m. Thursday: 1 - 7 p.m. Schedule an Appointment - Dover \| Georgetown \| Stanton \| Wilmington Location and Info

Effective date: 8/31/2020